Shipping & Returns

At Uechit, we are committed to providing reliable and efficient shipping services for our customers in India. Our shipping policy outlines important details regarding the delivery of your orders and ensures transparency in our shipping practices.

We utilize trusted courier services and postal agencies to ship our products within India. This enables us to provide timely and secure delivery of your purchases. Please note that while we strive to cover most locations within India, there might be certain remote areas where delivery options are limited or restricted.

Once you place an order with us, we begin processing it promptly. Our dedicated team typically processes orders within 1-2 business days after payment confirmation. We understand the importance of delivering your products as quickly as possible, and we strive to fulfill your orders in a timely manner.

The delivery timeframe for your order may vary depending on your location and the chosen shipping method. Generally, you can expect your package to be delivered within 3 to 7 business days from the date of dispatch. We work closely with our shipping partners to ensure efficient transportation and delivery of your items.

To provide transparency and peace of mind, we offer free shipping on all orders within India. We believe that shipping costs should not be an additional burden for our customers, and hence, we have eliminated any charges or hidden fees associated with shipping.

Upon dispatching your order, we will provide you with detailed shipment tracking information. You can track the progress of your delivery by visiting our website or using the provided tracking number on the courier's website. This allows you to stay updated on the status of your package and know when it will arrive at your doorstep.

While we take utmost care in packaging and ensuring the safe transportation of your orders, there may be rare instances where a shipment gets lost or damaged. If you receive a package in a damaged condition or do not receive it within a reasonable timeframe, please contact our customer support within 7 days of receiving the package. Our dedicated team will assist you in filing any necessary claims or provide a suitable resolution to ensure your satisfaction.

For detailed information regarding returns and exchanges, please refer to our separate Returns and Exchanges Policy. We understand that occasionally, you may need to return or exchange a product, and we have clear guidelines in place to facilitate a smooth process for you.

At this time, we only offer shipping within India and do not provide international shipping services. We apologize for any inconvenience this may cause, and we appreciate your understanding.

Should you have any questions, concerns, or require assistance related to shipping, our customer support team is here to help. You can reach us at nayansutharhuf@gmail.com.

 

Return & Exchange Policy

At Uechit, we value our customers' satisfaction and strive to provide a seamless shopping experience. While we do not accept returns, we offer an exchange policy within 7 days of delivery. Please read our policy below for more details:

If you wish to exchange a product, it must be in new and unused condition, with all original packaging, tags, and accessories included. We cannot accept exchanges for products that have been used or are not in resalable condition. To initiate an exchange, please contact our customer support team at nayansutharhuf@gmail.com. Our dedicated team will guide you through the necessary steps and provide you with the information required to proceed with the exchange process.

Exchanges must be initiated within 7 days from the date of delivery. After this period, we regret to inform you that we are unable to accept any exchanges. We kindly request you to initiate the exchange process promptly if you wish to make a change.

To be eligible for an exchange, the product being returned must be in new, unused condition, and all original packaging, tags, and accessories must be intact. We reserve the right to refuse an exchange if the product does not meet these criteria.

We offer exchanges for the same product in a different size, color, or variant, subject to availability. If the desired exchange item is out of stock, we can issue a store credit that can be used for future purchases.

Please note that customers are responsible for the shipping costs associated with returning the product for an exchange. We recommend using a reliable shipping service with tracking to ensure the safe and timely return of the item.

In the event that you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery. We will guide you through the appropriate steps to resolve the issue, which may include an exchange or refund depending on the circumstances.

Certain items are excluded from our exchange policy, including perishable goods, personalized items, and items explicitly marked as non-exchangeable. We regret to inform you that we cannot accept exchanges for these specific items.

If you have any questions or concerns regarding our exchange policy, our customer support team is here to assist you. You can reach us at nayansutharhuf@gmail.com.

Please review this policy carefully before making a purchase. By placing an order with us, you acknowledge and agree to adhere to the terms and conditions outlined in this return and exchange policy.